OIE 3020: Achieving Effective Operations

Operations are embedded in a constantly changing network of relationships with various stakeholders including customers and suppliers. Within the organization, scarce resources (including financial, human, and technological) need to be allocated and aligned with strategic goals. External to the organization, consideration is given to sustainability and environmentally responsible use of resources. This course focuses on process analysis, engineering design thinking and process implementation within the constraints of stakeholder networks. Professional engineering ethics and the consequences of management decision making are discussed in detail. The course includes a process analysis project and a one-piece-flow hands on laboratory experience. Course assignments follow one-piece-flow principles in education, allowing individual students to complete the course at their own pace.